Snapchat has pushed-out an update to its hugely-successful photo messenger.
The new update redesigns the Stories page, which showcases photos and videos from friends, as well as content from professional publishers.
These ephemeral stories appeared for 24 hours before they are permanently deleted from the messenger.
In its dramatic new redesign, SnapChat has dropped its dedicated Stories page – dropping the content amongst private messages in a single feed.
And users are not happy. At all.
In the handful of countries where the update is already available, including the UK, Australia, and Canada, users have hammered the App Store listing with negative reviews.
According to research by mobile analytics firm Sensor Tower for TechCrunch, 83 percent of App Store reviews (1,941) for the update are negative with one or two stars.
Snapchat’s official support account on Twitter has been furiously replying to enraged users.
One user tweeted: “The new update to Snapchat makes my brain hurts… if I wanted to watch a bunch of paid commercials I would turn on my TV. Time to switch over to instagram stories permanently”
SnapChat’s support account was quick to reply, “Sorry to hear you feel this way. If you have any questions about the new design let us know!”
Thankfully, technology blog Tech Advisor believes it’s possible to roll-back to the previous version of the app.
Android smartphone users can revert to the previous design by installing an older APK of Snapchat.
If you have the previous version of Snapchat running on another Android device, it’s possible to extract the APK and copy it across to all of your devices – wiping any trace of the all-new design.
If your Android smartphone or tablet is rooted, head to /data/app/ and grab the APK file for Snapchat.
Uninstall the new update on your phone, plug it into a PC and drop the Snapchat APK you’ve just retrieved from your old device into the Download folder.
Download a file explorer app on your Android device, locate the Snapchat APK in your Download folder within the app – and then tap it to launch the file and install the app.
Android users can also download different older versions of Snap from here.
Things are a little more fiddly on iOS.
This method relies on the fact that the version of Snapchat stored within your iTunes library is likely to be an old one.
First, delete Snapchat from your iPhone by holding on the icon until it begins to bounce around – then hit the X in the top left-hand corner.
Then, connect your iPhone to your computer and open iTunes.
Do not sync your iPhone just yet – but find Apps in the dropdown menu in iTunes.
Find Snapchat in iTunes’ Apps list then hit Install and sync your device. The version you have backed up will now copy to your iPhone.